General Data Protection Regulation

This Privacy Policy describes how La Villa collects, processes and uses your personal information so that you can browse our lavillalomme.fr website and benefit from all our services.

Your personal data may be collected when: You browse our website which uses cookies You subscribe to our newsletter, our partners' newsletter, our SMS offers You contact customer service You take part in a competition (on our social networks) You fill in an information input form

Depending on how you browse, we collect different types of personal information from or about you.

Only authorised persons within our company may access your personal data. Our service providers and targeted advertisers may also receive personal data that is strictly necessary for the performance of the services we have entrusted to them (e.g. delivery and returns, payment, product and site reviews, targeted promotional campaigns, debt collection, fraud prevention).

The data is stored in compliance with French and European legislation. We may share with other companies personal data necessary for the implementation of the services you have contracted or subscribed to (e.g. home delivery, collection point). Operations with a service provider who receives your data are subject to a contract to ensure that your data is protected and your rights are respected.

We implement organisational and technical security measures adapted to the degree of sensitivity of the personal data in order to protect them against any malicious intrusion, loss, alteration or disclosure to unauthorised persons. All personal data are strictly confidential and access to them is limited to employees of our company or its service providers who have access to them in the course of their work.

We collect the personal information you provide (such as your first and last name or email address) when you create an account, contact us, participate in community discussions or chats, or otherwise interact with us.

When you visit our website, we may collect information about the type of device you are using, your device's unique identifier, your device's IP address, your operating system, the type of Internet browser you are using, usage information, diagnostic information navigational information, session summary information, file attributes (including attributes of photos, videos, music and documents), and location information from or about the computers, phones or other devices on which you install or access our products or services. We may collect some of this information automatically.

We may collect information from third parties, including business partners and marketing agencies. This includes your contact information from business partners when we engage in joint marketing or co-branding activities, and your social network information to confirm your use of products with us, or your permission to access our products or services. In accordance with the regulations, we do not collect data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic personal data, biometric personal data for the purpose of uniquely identifying a natural person, personal data concerning health or personal data concerning the sex life or sexual orientation of a natural person.

In order to allow you to control our use of your personal data, you have the following rights Right to object to the processing of your personal data Right to limit the processing of your personal data Right to access all your personal data in a structured and standard format (via a request to our services) Right to define directives concerning the use of your personal data after your death You can exercise your rights: By e-mail (using the contact form accessible here) By post, making sure to attach a copy of a document proving your identity to the following address :

LA VILLA,
253, Avenue de Dunkerque
59160 LOMME
Tel : 03 20 49 10 06

Website : https://lavillalomme.fr
We will provide you with our response to your requests as soon as possible and in any event within a maximum of one month of receiving your requests.